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.article-icon-action{display:inline-flex;align-items:center;justify-content:center;flex:0 0 44px;width:44px;min-width:44px;min-height:48px;padding:0;border:1px solid transparent;border-radius:10px;background:transparent;color:var(--soji-primary)}.article-editor-actions .article-icon-action:hover,.article-editor-empty .article-icon-action:hover{background:var(--soji-tint);border-color:var(--soji-border)}.article-editor-actions .article-icon-action:focus-visible,.article-editor-empty .article-icon-action:focus-visible{outline:3px solid var(--soji-primary);outline-offset:2px}.article-editor-actions .article-add-confirm,.article-editor-actions .article-add-confirm:hover{background:var(--soji-primary);color:#fff}.article-editor-actions .article-add-confirm:disabled{opacity:.45;cursor:not-allowed}.article-editor-empty{display:flex;justify-content:flex-end;padding:8px 0}.article-editor-error{grid-column:1/-1;color:var(--md-error)}.article-editor-extra{grid-column:1/-1;display:flex;gap:8px;flex-wrap:wrap}.article-editor-extra button{min-height:44px}.flex-articles .manual-totals{align-items:center;gap:16px;padding:12px 0}.flex-articles .manual-totals .field{display:flex;flex-direction:row;align-items:center;gap:12px;margin:0;min-width:0}.flex-articles .manual-totals .field input{width:110px;min-height:48px}.flex-articles .manual-totals>div{display:flex;align-items:center;gap:10px;margin-left:auto;white-space:nowrap}.flex-articles .manual-totals b{font-size:18px}.flex-articles .manual-totals,.flex-articles>details{font-size:13px}.flex-articles .manual-totals .field input{font-size:13px}.flex-articles>details summary{cursor:pointer}@media(max-width:600px){.article-editor-row{grid-template-columns:84px minmax(100px,1fr) 84px 96px;gap:6px}.flex-articles .manual-totals .field{flex-wrap:wrap}.flex-articles .manual-totals>div{margin-left:0}}.customer-profile-details{margin:10px 0;padding:0 16px;border:1px solid var(--border);border-radius:10px;background:#fff}.customer-profile-details>summary{min-height:48px;display:flex;align-items:center;cursor:pointer;font-size:13px;font-weight:650;color:var(--soji-primary)}.customer-profile-details>summary:after{content:"⌄";margin-left:auto;font-size:18px}.customer-profile-details[open]>summary:after{content:"⌃"}.customer-profile-details[open]{padding-bottom:16px}.customer-profile-details .manual-address,.pickup-form{font-size:13px}.pickup-choice{display:flex;gap:8px;margin:0 0 14px}.pickup-choice button{flex:1;min-height:44px;border:1px solid var(--border);border-radius:8px;background:#fff;color:var(--text);font:inherit;font-weight:650;cursor:pointer}.pickup-choice button[aria-pressed=true]{border-color:var(--soji-primary);background:var(--soji-tint);color:var(--soji-primary)}.pickup-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.pickup-package-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.pickup-form .field{margin:0 0 10px;font-size:13px}.pickup-form .field input,.pickup-form .field select{width:100%;min-height:44px;font-size:13px}.pickup-form-group{border-top:1px solid var(--border);padding:14px 0 4px;margin-top:4px}.pickup-form-group h3{margin:0 0 12px;font-size:15px}.pickup-form .form-hint{font-size:12px;line-height:1.45;margin:2px 0 10px}.pickup-notify{display:flex;align-items:center;gap:8px;min-height:44px;font-size:13px}.pickup-confirm-row{display:flex;align-items:center;justify-content:flex-end;gap:16px;flex-wrap:wrap;margin-top:12px;padding-top:14px;border-top:1px solid var(--border)}.pickup-confirm-row .form-hint{margin:0 auto 0 0}.pickup-confirm{min-height:44px;min-width:180px;margin:0}.pickup-carrier-tools{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:0 0 14px}.pickup-carrier-tools .button{min-height:44px;padding:8px 14px;font-size:13px}.pickup-carrier-tools a{font-size:13px}.proforma-discount{margin:14px 0}.proforma-discount summary{cursor:pointer;font-size:13px;color:var(--soji-primary);font-weight:650;min-height:44px;display:flex;align-items:center}.proforma-discount .form-grid{margin-top:6px}.proforma-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:16px 0}.proforma-actions .button{min-height:44px;padding:9px 16px;font-size:13px;border-radius:8px}.proforma-actions .text-button{min-height:44px;padding:8px 10px;font-size:13px}.pickup-form input[type=number]{appearance:textfield;-moz-appearance:textfield}.pickup-form input[type=number]::-webkit-inner-spin-button,.pickup-form input[type=number]::-webkit-outer-spin-button{-webkit-appearance:none;margin:0}.billing-overview{display:flex;gap:18px;flex-wrap:wrap;margin:0 0 12px;padding:0 0 12px;border-bottom:1px solid var(--border);font-size:12px}.billing-overview span{min-width:90px}.billing-overview b{font-size:16px}.billing-modes{display:flex;gap:8px;margin:0 0 16px}.billing-modes button{min-height:44px;padding:8px 14px;border:1px solid var(--border);border-radius:8px;background:#fff;color:var(--muted);font:inherit;font-size:13px;cursor:pointer}.billing-modes button[aria-pressed=true]{background:var(--soji-tint);border-color:var(--soji-primary);color:var(--soji-primary);font-weight:650}@media(max-width:600px){.pickup-grid,.pickup-package-grid{grid-template-columns:1fr}.billing-modes button{flex:1}}.cashfree-method-note{grid-column:1/-1;margin:0}.proforma-preview-backdrop{position:fixed;inset:0;z-index:1100;background:#0f201ba8;display:flex;align-items:center;justify-content:center;padding:20px}.proforma-preview-dialog{width:min(100%,980px);height:min(92dvh,1050px);display:flex;flex-direction:column;background:#fff;border-radius:12px;box-shadow:0 18px 60px #00000040;overflow:hidden}.proforma-preview-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid var(--border)}.proforma-preview-controls{display:flex;gap:8px;flex-wrap:wrap}.proforma-preview-controls .button{min-height:40px;padding:8px 12px;font-size:13px}.proforma-preview-dialog iframe{flex:1;width:100%;border:0;background:#eee}@media(max-width:650px){.proforma-preview-toolbar{align-items:stretch;flex-direction:column}.proforma-preview-controls .button{flex:1;text-align:center}.proforma-preview-backdrop{padding:8px}}.kosa-manual{color-scheme:light;--md-primary: var(--soji-primary);--md-on-primary: #FFFFFF;--md-primary-container: var(--soji-tint);--md-on-primary-container: #103b2f;--md-secondary: var(--soji-muted);--md-secondary-container: var(--soji-tint);--md-on-secondary-container: var(--soji-ink);--md-tertiary: var(--soji-primary);--md-error: #B3261E;--md-error-container: #F9DEDC;--md-surface: var(--soji-surface);--md-surface-dim: var(--soji-border);--md-surface-container-lowest: #FFFFFF;--md-surface-container-low: var(--soji-page);--md-surface-container: var(--soji-tint);--md-surface-container-high: #eef4f1;--md-surface-container-highest: var(--soji-border);--md-on-surface: var(--soji-ink);--md-on-surface-variant: var(--soji-muted);--md-outline: var(--soji-muted);--md-outline-variant: var(--soji-border);--md-success: #386A20;--md-warning: #875300;--md-scrim: rgba(0,0,0,.48);--md-elevation-1: 0 1px 2px rgba(0,0,0,.16), 0 1px 3px 1px rgba(0,0,0,.08);--md-elevation-2: 0 1px 2px rgba(0,0,0,.18), 0 2px 6px 2px rgba(0,0,0,.1);--md-elevation-3: 0 4px 8px 3px rgba(0,0,0,.12), 0 1px 3px rgba(0,0,0,.18);--cream: var(--md-surface-container-low);--cream-dark: var(--md-surface-container);--charcoal: var(--md-on-surface);--charcoal-s: var(--soji-ink);--gold: var(--md-primary);--gold-light: var(--md-primary-container);--border: var(--md-outline-variant);--muted: var(--md-on-surface-variant);--text: var(--md-on-surface);--white: var(--md-surface-container-lowest);--green: var(--md-primary);--amber: var(--md-warning);--red: var(--md-error)}@scope(.kosa-manual){.order-popup-scrim{background:var(--md-scrim)!important;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.order-popup{inset:0!important;border-radius:0!important;background:var(--md-surface-container-low)!important;box-shadow:var(--md-elevation-3)!important}.order-popup-header{min-height:64px;padding:0 16px!important;gap:12px!important;background:var(--md-surface-container-lowest)!important;border-bottom:1px solid var(--md-outline-variant)}.order-popup-customer{color:var(--md-on-surface)!important;font-size:20px!important;font-weight:600!important}.order-popup-customer:hover{color:var(--md-primary)!important}.order-popup-ref{color:var(--md-on-surface-variant)!important;font-size:13px!important}.order-popup-stage{min-height:32px;padding:0 12px;border-radius:16px;background:var(--md-secondary-container)}.order-popup-stage span:last-child{color:var(--md-on-secondary-container)!important;font-size:12px!important}.order-popup-mode-toggle{min-width:154px;display:flex;align-items:center;gap:2px;padding:3px;border:1px solid var(--soji-border);border-radius:999px;background:var(--soji-page)}.order-popup-mode-toggle button{min-width:72px;min-height:30px;padding:0 13px;border:0;border-radius:999px;background:transparent;color:var(--soji-muted);font:700 10px Inter,sans-serif;cursor:pointer}.order-popup-mode-toggle button.is-active{background:#fff;color:var(--soji-primary);box-shadow:0 2px 8px #192e2929}.order-popup-value{color:var(--md-primary)!important;font-size:18px!important}.order-popup-thread-toggle{min-height:36px;padding:0 12px;display:inline-flex;align-items:center;gap:6px;border:1px solid var(--md-outline);border-radius:18px;background:transparent;color:var(--md-primary);font-size:11px;font-weight:700;white-space:nowrap;cursor:pointer}.order-popup-thread-toggle:hover{background:var(--md-primary-container)}.order-popup-close{width:40px;height:40px;padding:0!important;border-radius:20px!important;color:var(--md-on-surface-variant)!important}.order-popup-close:hover{background:var(--md-surface-container-high)!important;color:var(--md-on-surface)!important}.order-popup-repeat{min-height:40px;padding:8px 24px!important;background:#fff4e5!important;font-size:13px!important}.order-popup-body{grid-template-columns:minmax(0,1.55fr) minmax(360px,.75fr)!important}.order-popup-body.is-thread-collapsed{grid-template-columns:minmax(0,1fr)!important}.order-popup-workspace{background:var(--md-surface-container-low)!important;border-right-color:var(--md-outline-variant)!important}.order-popup-tabs{min-height:56px;padding:0 8px;gap:4px;background:var(--md-surface-container-lowest)!important;border-bottom-color:var(--md-outline-variant)!important}.order-popup-tabs.is-header{min-width:0;min-height:44px;margin-left:8px;padding:0;gap:2px;border:0!important;background:transparent!important;scrollbar-width:none}.order-popup-tabs.is-header::-webkit-scrollbar{display:none}.order-popup-tabs.is-header button{min-height:36px;margin:4px 0!important;padding:0 12px!important;border-radius:18px!important;font-size:11px!important}.order-popup-tab-badge{min-width:17px;padding:1px 5px;border-radius:9px;background:var(--md-primary);color:var(--md-on-primary)!important;font-size:9px;text-align:center}.order-popup-tab-dot{width:6px;height:6px;border-radius:50%;background:var(--md-warning)}.order-popup-tabs button{min-height:48px;padding:0 16px!important;border:0!important;border-radius:24px!important;margin:4px 0!important;color:var(--md-on-surface-variant)!important;font-size:13px!important;font-weight:500!important}.order-popup-tabs button:hover{background:var(--md-surface-container-high)!important}.order-popup-tabs button.is-active{background:var(--md-secondary-container)!important;color:var(--md-on-secondary-container)!important;font-weight:700!important}.order-popup-tabs button span{color:inherit}.order-popup-tab-body{padding:24px!important}.order-popup-tab-body.is-copilot{min-height:0;padding:12px!important;overflow:hidden!important}.order-popup-thread{background:var(--md-surface-container-lowest)}.order-popup-thread.is-collapsed{display:none}.order-popup-thread>div{height:100%}.thread-pane{height:100%;background:var(--md-surface-container-lowest)!important}.thread-pane-header{min-height:56px;padding:8px 16px!important;background:var(--md-surface)!important;color:var(--md-on-surface-variant)!important;font-size:13px!important}.thread-pane-header button{min-height:32px;padding:0 12px!important;border-radius:16px!important}.thread-pane-messages{padding:16px!important;gap:12px!important}.thread-pane-composer{border-top-color:var(--md-outline-variant)!important;background:var(--md-surface)!important}.chat-composer{padding:12px 16px 16px!important;gap:12px!important}.chat-composer>div:first-child button{min-height:32px;padding:0 12px!important;border-radius:16px!important}.chat-composer-row{gap:8px!important;align-items:center!important}.chat-composer-row textarea{min-height:48px;padding:12px 14px!important;border-radius:12px!important;font-size:14px!important}.chat-composer-row button{min-width:40px;width:auto!important;height:40px!important;padding:0 12px!important;border-radius:20px!important;font-size:14px!important}.chat-composer-row button:first-child{min-width:64px}.md-section{margin-bottom:32px!important}.md-section-title{margin-bottom:12px!important;color:var(--md-on-surface-variant)!important;font-size:12px!important;font-weight:700!important;letter-spacing:.08em!important}.md-util-button{min-height:40px;padding:0 16px!important;border-radius:20px!important;border-color:var(--md-outline)!important;color:var(--md-primary)!important;font-size:14px!important;font-weight:600!important}.md-util-button:hover{background:var(--md-primary-container)!important}.md-util-button.is-danger{color:var(--md-error)!important;border-color:var(--md-error)!important}.md-util-button.is-danger:hover{background:var(--md-error-container)!important}}@scope(.kosa-manual){.manager-manual-workspace{height:100%;min-height:0;display:flex;flex-direction:column;background:var(--md-surface-container-lowest)}.manager-manual-tabs{position:relative;z-index:2;flex:0 0 auto;min-height:54px;display:flex;align-items:center;gap:5px;padding:7px 10px;overflow-x:auto;border-bottom:1px solid var(--md-outline-variant);background:var(--md-surface-container-low);scrollbar-width:none}.manager-manual-tabs::-webkit-scrollbar{display:none}.manager-manual-tabs button{min-height:38px;display:inline-flex;align-items:center;gap:6px;padding:0 13px;border:0;border-radius:19px;background:transparent;color:var(--md-on-surface-variant);font-size:11px;font-weight:650;white-space:nowrap;cursor:pointer}.manager-manual-tabs button:hover{background:var(--md-surface-container-high)}.manager-manual-tabs button.is-active{background:var(--md-secondary-container);color:var(--md-on-secondary-container);font-weight:750}.manager-manual-tabs button b{min-width:17px;height:17px;display:grid;place-items:center;padding:0 4px;border-radius:9px;background:var(--md-primary);color:var(--md-on-primary);font-size:8px}.manager-manual-tabs button i{width:6px;height:6px;border-radius:50%;background:var(--md-warning)}.manager-manual-body{flex:1;min-height:0;overflow:auto;padding:18px;background:var(--md-surface-container-lowest)}.manager-manual-body.is-checkin{padding:12px;background:var(--md-surface-container-low)}.manager-manual-tabs{min-height:50px;padding:6px 8px}.manager-manual-tabs button{min-height:38px;padding:0 12px;font-size:10px}.manager-manual-body{padding:12px}.manager-manual-body.is-checkin{padding:8px}.activity-workflow-summary{display:grid;grid-template-columns:repeat(4,1fr);margin-bottom:16px;overflow:hidden;border:1px solid var(--md-outline-variant);border-radius:13px;background:#fff}.activity-workflow-summary article{padding:10px 12px;border-right:1px solid var(--soji-border)}.activity-workflow-summary article:last-child{border-right:0}.activity-workflow-summary span,.activity-workflow-summary b{display:block}.activity-workflow-summary span{color:var(--md-on-surface-variant);font-size:8px}.activity-workflow-summary b{margin-top:2px;color:var(--md-primary);font-size:14px}.activity-article-badge{display:inline-block;margin-top:6px;padding:3px 6px;border-radius:8px;background:var(--md-primary-container);color:var(--md-primary);font-size:8px;font-weight:750}}.kosa-manual{font-family:Roboto,Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--md-surface-container-low);color:var(--md-on-surface)}.kosa-manual .manual-header{margin:0 0 16px;flex-wrap:wrap;padding:12px 16px!important}.kosa-manual .manual-header h1{letter-spacing:0;margin:3px 0}.kosa-manual .manual-header small{font-size:10px}.kosa-manual .button:not(.secondary){padding:11px 20px;border:0;border-radius:6px;background:var(--gold);color:var(--md-on-primary);font-size:12px;font-weight:700;font-family:Inter,sans-serif}.kosa-manual .button.secondary,.kosa-manual .text-button{background:transparent;border:1px solid var(--md-outline);text-decoration:none}.kosa-manual button:disabled{opacity:.45;cursor:default}.kosa-manual button:focus-visible{outline:2px solid var(--md-primary);outline-offset:3px}.kosa-manual .flex-primary-actions{background:var(--md-surface-container-low);gap:8px;padding:8px 0;margin:0 0 16px}.kosa-manual .flex-customer-strip,.kosa-manual .flex-articles,.kosa-manual .md-section{background:var(--md-surface-container-lowest);border-color:var(--md-outline-variant);border-radius:12px;padding:16px}.kosa-manual .flex-articles h2{font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--md-on-surface-variant);margin:0 0 12px}.kosa-manual .field{font-size:12px;gap:6px}.kosa-manual input,.kosa-manual select,.kosa-manual textarea{border-color:var(--md-outline-variant);color:var(--md-on-surface);font-size:13px;min-height:34px;border-radius:6px}.kosa-manual .flex-articles .md-util-button{min-height:30px;font-size:11px!important;padding:0 10px!important}.kosa-manual .manual-totals{padding:14px 0 0;font-size:12px}.kosa-manual .manual-totals b{font-size:18px;color:var(--md-primary)}.kosa-manual .enquiry-summary{background:var(--md-surface-container-lowest);border-color:var(--md-outline-variant)}@media(max-width:600px){.kosa-manual .manual-header{align-items:flex-start}.kosa-manual .flex-primary-actions{position:static}.kosa-manual .manual-actions{gap:8px}}.kosa-next-actions{display:grid;gap:8px}.kosa-next-actions .button{width:100%}.manager-manual-tabs{display:flex;overflow:auto;gap:4px;margin-bottom:20px}.kosa-manual .manager-manual-tabs button{white-space:nowrap}.kosa-manual .quote-workbench{margin:16px 0}.kosa-manual .workbench-card-body{padding:12px}.kosa-manual .workbench-card-body label{display:grid;gap:5px;margin:10px 0}.kosa-manual .workbench-card-body input,.kosa-manual .workbench-card-body textarea,.kosa-manual .workbench-card-body select{width:100%}.kosa-manual .manual-statement{border:1px solid var(--border);border-radius:8px;overflow:hidden;margin:12px 0}.manual-statement h3{padding:12px;margin:0}.manual-statement>div{display:flex;justify-content:space-between;gap:14px;padding:10px 12px;border-top:1px solid var(--border);font-size:13px}.manual-statement small{color:var(--muted)}.manual-statement 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.enquiry-close-panel{flex-shrink:0;max-height:55%;margin:0 4px 8px;overflow:auto}.enquiry-full-workspace .enquiry-pane-switch{display:none}@media(max-width:1000px){.main:has(.enquiry-full-workspace){padding:12px}.enquiry-full-workspace,.enquiry-full-workspace.enquiry-chat-layout{grid-template-rows:auto minmax(0,1fr);grid-template-columns:minmax(0,1fr);gap:10px}.enquiry-full-workspace .enquiry-pane-switch{background:var(--md-surface-container-low);border-radius:10px;gap:4px;padding:4px;display:flex}.enquiry-pane-switch button{color:var(--md-on-surface);background:0 0;border:0;border-radius:7px;flex:1;padding:10px}.enquiry-pane-switch button[aria-pressed=true]{background:var(--md-surface-container-lowest);color:var(--md-primary);font-weight:700;box-shadow:0 1px 3px #0001}.enquiry-full-workspace .enquiry-work-panel,.enquiry-full-workspace .enquiry-chat-pane{grid-row:2}.enquiry-full-workspace[data-mobile-pane=chat] .enquiry-work-panel,.enquiry-full-workspace[data-mobile-pane=enquiry] .enquiry-chat-pane,.enquiry-full-workspace .enquiry-chat-toggle,.enquiry-full-workspace .wa-send-row small{display:none}.enquiry-full-workspace .wa-send-row{justify-content:flex-end}.enquiry-full-workspace .enquiry-action-bar>.button{flex-basis:auto}}.shell:has(.enquiry-full-workspace){height:100dvh;min-height:0;overflow:hidden}.shell:has(.enquiry-full-workspace)>.sidebar{flex-shrink:0}@media(max-width:900px){.workspace:has(.enquiry-full-workspace){flex:1;height:auto;min-height:0}}.sidebar .mobile-navigation-toggle{color:#c6d9d0;display:none}@media(max-width:900px){.sidebar .sidebar-brand{grid-column:1/-1}.sidebar .mobile-navigation-toggle{display:inline-flex}.sidebar .mobile-navigation-toggle:hover{background:#305347}}.customer-selection-summary{border:1px solid var(--border);background:var(--surface,#fff);border-radius:12px;justify-content:space-between;align-items:center;gap:16px;margin-bottom:20px;padding:16px;display:flex}.customer-selection-summary>div{flex-direction:column;gap:4px;display:flex}.customer-mobile-lookup .choice{min-height:64px}.customer-mobile-lookup .choice span{flex-direction:column;gap:6px;display:flex}.customer-mobile-lookup .lookup-results{z-index:20}.service-journey{background:var(--white,#fff);border:1px solid var(--border);max-width:760px;color:var(--text);border-radius:16px;margin-inline:auto;padding:24px}.journey-progress{color:var(--muted);justify-content:space-between;gap:16px;margin-bottom:16px;display:flex}.service-journey h2:focus{outline:none}.journey-fields{gap:20px;display:grid}.journey-article{border:1px solid var(--border);border-radius:12px;margin-block:16px;padding:20px}.journey-article header,.journey-review section{justify-content:space-between;align-items:start;gap:16px;display:flex}.journey-review section{border-bottom:1px solid var(--border);padding-block:16px}.journey-review p{white-space:pre-line;overflow-wrap:anywhere;margin-block:8px}.service-journey .field{margin-block:14px}.service-journey :is(input,select,button,.button,summary),.intake-entry-segment :is(input,select,button,summary){min-height:48px}.service-journey details{margin-block:16px}.service-journey summary{cursor:pointer;color:var(--muted);align-items:center;display:flex}.journey-footer{border-top:1px solid var(--border);grid-template-columns:auto 1fr auto;align-items:center;gap:16px;margin-top:28px;padding-top:20px;display:grid}.journey-footer span{color:var(--muted);text-align:center;font-size:.875rem}.journey-feedback{background:var(--cream,#f5f8f7);border-radius:8px;flex-wrap:wrap;align-items:center;gap:16px;padding:12px;display:flex}.journey-address .button{align-items:center;display:inline-flex}.kosa-manual .service-journey :is(button,.button,summary){min-width:48px;min-height:48px!important}.kosa-manual .manual-header.new-order-header{align-items:center;min-height:0;margin-bottom:8px;padding:12px 16px!important}.kosa-manual .manual-header.new-order-header .manual-actions:empty{display:none}.kosa-manual .manual-header.new-order-header{position:static!important}.kosa-manual .service-journey .journey-footer{z-index:2;background:var(--md-surface-container-lowest,#fff);padding-bottom:8px;position:sticky;bottom:0}.service-journey .journey-review{padding-bottom:12px}@media(max-width:640px){.service-journey{padding:16px}.journey-footer{grid-template-columns:1fr 1fr}.journey-footer span{grid-area:2/1/auto/-1}.journey-article{padding:14px}.journey-article header{align-items:center}.journey-review section{gap:8px}}@media(prefers-reduced-motion:reduce){.service-journey *,.intake-entry-segment *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.order-header-status{flex-direction:column;align-items:flex-end;gap:8px;display:flex}.order-save-state{color:var(--muted);align-items:center;gap:12px;font-size:13px;display:inline-flex}.order-context-edit{border:1px solid var(--border);background:var(--surface);min-height:48px;color:var(--text);font:inherit;border-radius:12px;align-items:center;gap:12px;padding:10px 14px;display:inline-flex}.order-context-edit small{color:var(--soji-primary);font-weight:650}.service-order-context .order-close-link,.order-close-link{min-height:48px;color:var(--muted);font:inherit;text-underline-offset:4px;background:0 0;border:0;padding:10px 14px;text-decoration:underline}.service-order-context .order-close-link{margin-left:auto}.kosa-manual .order-feedback{color:var(--muted);background:0 0;margin:8px 0;padding:0;font-size:13px}.response-feedback{color:var(--soji-primary);margin:8px 0;display:block}.service-dialog .actions>button{min-height:48px}.service-dialog .form-hint{line-height:1.5}.order-context-edit:focus-visible,.order-close-link:focus-visible{outline:3px solid var(--soji-primary);outline-offset:3px}.service-dialog[aria-label="Category and service"] .field select{min-height:48px}.payment-links{border:1px solid var(--line);background:var(--surface,#fff);border-radius:12px;margin:20px 0;padding:20px}.payment-links h3{margin:0 0 6px}.payment-links>.muted{margin:0 0 16px}.payment-link-create{flex-wrap:wrap;align-items:end;gap:12px;margin:16px 0;display:flex}.payment-link-create .field{width:min(220px,100%);margin:0}.payment-link-create .button{min-height:48px}.payment-link-row{border-top:1px solid var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:14px 0;display:flex}.payment-link-row p{overflow-wrap:anywhere;margin:6px 0 0}.payment-link-row small{color:var(--muted)}@media(max-width:650px){.payment-link-row .button,.payment-link-create .button{width:100%}}.wa-flow-reply{min-width:190px}.wa-flow-reply>strong{margin-bottom:6px;font-size:13px;display:block}.wa-flow-reply dl{gap:6px;margin:0 0 8px;display:grid}.wa-flow-reply dl>div{gap:1px;display:grid}.wa-flow-reply dt{color:#687b70;font-size:11px}.wa-flow-reply dd{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:14px;line-height:1.4}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}:root{--soji-primary: #146d58;--soji-primary-hover: #0b5845;--soji-ink: #1b302c;--soji-muted: #63726e;--soji-border: #dce4e1;--soji-page: #f5f7f7;--soji-surface: #fff;--soji-tint: #e6f2ed;--soji-danger: #b3261e;--soji-radius: 12px;--soji-control: 8px;--soji-space: 8px;--green: var(--soji-primary);--ink: var(--soji-ink);--muted: var(--soji-muted);--line: var(--soji-border);--surface: var(--soji-surface);--border: var(--soji-border);--gold: var(--soji-primary);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--soji-ink);background:var(--soji-page)}body .kosa-manual,body .order-chat-workspace{--green: var(--soji-primary);--md-primary: var(--soji-primary);--md-on-primary: #fff;--md-primary-container: var(--soji-tint);--md-on-primary-container: #103b2f;--md-secondary: var(--soji-muted);--md-secondary-container: var(--soji-tint);--md-on-secondary-container: var(--soji-ink);--md-tertiary: var(--soji-primary);--md-surface-dim: var(--soji-border);--md-surface-container-high: #eef4f1;--md-surface-container-highest: var(--soji-border);--charcoal-s: var(--soji-ink);--text: var(--soji-ink);--gold-light: var(--soji-tint);--md-surface: var(--soji-surface);--md-surface-container-low: var(--soji-page);--md-surface-container-lowest: var(--soji-surface);--md-surface-container: var(--soji-tint);--md-outline: var(--soji-muted);--md-outline-variant: var(--soji-border);--md-on-surface: var(--soji-ink);--md-on-surface-variant: var(--soji-muted);--gold: var(--soji-primary);--muted: var(--soji-muted);--border: var(--soji-border);font-family:inherit}body :is(.button,.kosa-manual .button){display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:10px 16px;border:1px solid transparent;border-radius:var(--soji-control);font:600 13px/1.35 Inter,ui-sans-serif,sans-serif;background:var(--soji-primary);color:#fff;box-shadow:none;white-space:normal}body :is(.button,.kosa-manual .button):hover:not(:disabled){background:var(--soji-primary-hover)}body :is(.button.secondary,.kosa-manual .button.secondary){background:var(--soji-surface);border-color:var(--soji-border);color:var(--soji-primary)}body :is(.button.secondary,.kosa-manual .button.secondary):hover:not(:disabled){background:var(--soji-tint)}body :is(.button.danger,.kosa-manual .button.danger){background:var(--soji-danger);color:#fff}body :is(.field,input,select,textarea){font-family:inherit}body :is(input,select,textarea){border-color:var(--soji-border);border-radius:var(--soji-control);color:var(--soji-ink);background:var(--soji-surface);font-size:14px}body .field{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500;color:var(--soji-ink)}body .field :is(input,select){min-height:40px;padding:9px 12px}body .field textarea{min-height:80px;padding:10px 12px}body .field small{font-weight:400;color:var(--soji-muted)}body :is(.panel,.content-panel,.wizard-panel,.kosa-manual .md-section){border:1px solid var(--soji-border);border-radius:var(--soji-radius);background:var(--soji-surface);box-shadow:none}body :is(.actions,.manual-actions){gap:8px}body :is(.alert,[role=alert]){border-radius:var(--soji-control)}body :is(button,a,input,select,textarea):focus-visible{outline:2px solid var(--soji-primary);outline-offset:3px}.service-stack{display:grid;gap:20px}.service-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.service-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.service-grid>.wide{grid-column:1/-1}.service-card{padding:20px;border:1px solid var(--soji-border);border-radius:var(--soji-radius);background:var(--soji-surface)}.service-card h2,.service-card h3{margin:0 0 16px}.service-card .actions{margin-top:16px}.service-muted{color:var(--soji-muted);font-size:13px;line-height:1.5}.service-list{display:grid;gap:12px}.service-list>article{padding:16px;border:1px solid var(--soji-border);border-radius:var(--soji-control);background:#fff}.service-list article h3{margin:0 0 6px}.service-badge{display:inline-block;border-radius:20px;padding:4px 9px;background:var(--soji-tint);color:var(--soji-primary);font-size:12px}.service-modal{position:fixed;inset:0;background:#192e2966;z-index:1000;display:grid;place-items:center;padding:20px}.service-modal>section{max-height:90dvh;overflow:auto;width:min(760px,100%);background:#fff;border-radius:16px;padding:24px}.service-subnav{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:20px}.service-subnav button[aria-current]{background:var(--soji-primary);color:#fff}.service-empty{padding:24px;text-align:center;color:var(--soji-muted)}@media(max-width:650px){.service-grid{grid-template-columns:minmax(0,1fr)}.service-card{padding:16px}.service-modal{padding:8px}.service-modal>section{padding:16px}.service-toolbar{align-items:stretch}.service-toolbar>.button{min-height:44px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.01ms!important;transition-duration:.01ms!important}}.service-dialog{position:fixed;inset:0;margin:auto;overflow:auto;width:min(760px,calc(100vw - 32px));max-height:90dvh;padding:24px;border:1px solid var(--soji-border);border-radius:16px;color:var(--soji-ink);background:var(--soji-surface)}.service-dialog::backdrop{background:#192e2966}.service-dialog>form{display:grid;gap:16px}.service-dialog form>fieldset{display:grid;gap:16px}.service-dialog .actions{margin-top:16px}.service-dialog h2{margin:0 0 20px}.service-table{width:100%;border-collapse:collapse}.service-table th,.service-table td{text-align:left;padding:10px;border-bottom:1px solid var(--soji-border)}.service-table input{width:120px}.service-scroll{overflow:auto}.wa-recipient{padding:8px 14px;background:var(--soji-surface);border-bottom:1px solid var(--soji-border)}.service-filters{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:20px;align-items:end}.service-filters>input{min-height:40px;padding:9px 12px}.service-filters .field,.service-grid .field{margin:0}.work-task>details.service-card{flex-basis:100%}.pipeline-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 16px}.unified-pipeline{scroll-snap-type:x proximity}.unified-pipeline>.intake-column{flex-basis:270px;scroll-snap-align:start}.pipeline-ticket{display:flex;flex-direction:column;gap:8px;cursor:pointer;border:1px solid var(--soji-border);background:var(--soji-surface);color:var(--soji-ink)}.pipeline-ticket:hover{border-color:var(--soji-primary)}.pipeline-ticket:focus-visible{outline:2px solid var(--soji-primary);outline-offset:2px}.pipeline-reply{align-self:flex-start;border-radius:16px;background:var(--soji-tint);padding:4px 8px;color:var(--soji-primary);font-size:.8rem}.sidebar .nav-group-label{white-space:normal;line-height:1.45;letter-spacing:.08em;font-size:.68rem}@media(max-width:900px){.unified-pipeline>.intake-column{flex-basis:min(290px,84vw)}}.pipeline-controls{display:flex;align-items:end;gap:12px;margin:16px 0;flex-wrap:wrap}.pipeline-controls>input{flex:1;min-width:240px;padding:10px 12px;min-height:40px}.pipeline-controls>.field{margin:0;flex:0 1 185px}.pipeline-extra-filters{padding:16px;background:var(--soji-tint);border-radius:10px}.pipeline-scroll-hint{display:block;font-size:.75rem;margin-top:4px}.unified-pipeline>.intake-column>header{border-color:var(--soji-primary);margin-bottom:12px}@media(max-width:600px){.pipeline-heading{flex-direction:column;align-items:stretch;gap:16px}.pipeline-heading>.actions{width:100%;flex-direction:row;flex-wrap:wrap}.pipeline-controls>input{flex-basis:100%;min-width:0}.pipeline-controls>.field{flex:1 1 140px}.pipeline-controls>.button{min-height:40px}.pipeline-toolbar{align-items:end}}.enquiry-category-step{padding:24px 0;max-width:1000px;margin:auto}.enquiry-category-step h1{font-size:clamp(26px,3vw,36px);margin:8px 0}.enquiry-category-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:28px}.enquiry-category-card{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;min-height:180px;padding:24px 16px;border:2px solid var(--border);border-radius:16px;background:var(--white,#fff);color:var(--text);touch-action:manipulation}.enquiry-category-card strong{font-size:21px;line-height:1.3}.enquiry-category-card>span:last-child{color:var(--muted);font-size:15px}.enquiry-category-icon{display:flex;gap:8px;color:var(--primary,#176e59)}.enquiry-category-icon svg{width:40px;height:40px}.enquiry-category-card:focus-visible{outline:3px solid #176e59;outline-offset:4px}.enquiry-category-card:active{background:#e3f2ec;border-color:#176e59}.enquiry-category-card:disabled{opacity:.55;cursor:wait}.pipeline-category{font-size:12px;font-weight:600;color:#176e59}@media(max-width:600px){.enquiry-category-cards{grid-template-columns:1fr;gap:12px}.enquiry-category-card{min-height:110px;flex-direction:row;justify-content:flex-start;padding:18px}.enquiry-category-card>span:last-child{margin-left:auto}.enquiry-category-icon svg{width:30px;height:30px}}.order-chat-controls{display:flex;justify-content:flex-end;position:sticky;top:0;z-index:8;padding:0 0 12px;background:var(--md-surface,#f5f7f6)}.order-chat-controls .button,.order-chat-workspace .enquiry-pane-switch button{min-height:48px}.order-chat-unlinked{height:100%;padding:24px;border:1px solid var(--md-outline-variant);border-radius:16px;background:var(--md-surface-container-lowest,#fff);color:var(--md-on-surface)}.order-chat-workspace .enquiry-chat-pane[hidden]{display:none}.order-chat-workspace .intake-footer{position:sticky;left:auto;right:auto;bottom:0;margin:16px 0 0;padding:12px 8px calc(12px + env(safe-area-inset-bottom));z-index:7}.main:has(.order-chat-workspace){padding-bottom:16px}@media(max-width:1000px){.main:has(.order-chat-workspace){padding-bottom:12px}}.service-order-header{display:flex;align-items:flex-start;flex-wrap:wrap;gap:12px;margin:16px 0}.service-order-header h1{font-size:clamp(26px,2.6vw,34px);line-height:1.2;margin:4px 0}.service-order-header p{margin:4px 0;color:var(--md-on-surface-variant)}.service-order-identity{min-width:0;flex:1}.service-order-header .service-order-reference{margin:0 0 4px;font-size:11px;font-weight:650;letter-spacing:.04em;color:var(--md-on-surface-variant)}.service-order-person{display:flex;align-items:baseline;flex-wrap:wrap;gap:4px 12px}.service-order-person h1{margin:0;font-size:clamp(21px,2vw,27px)}.service-order-person span{font-size:13px;color:var(--md-on-surface-variant)}.service-order-header-actions{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:4px;margin-left:auto}.service-order-header-actions .order-close-link,.service-order-header-actions .order-setup-link{min-height:40px;padding:7px 10px;font-size:12px}.order-setup-link{border:0;background:transparent;color:var(--md-primary);font:inherit;font-weight:650;cursor:pointer}.order-setup-link:focus-visible{outline:3px solid var(--md-primary);outline-offset:2px}.service-order-stage{margin-left:auto;border-radius:999px;background:var(--md-primary-container);color:var(--md-on-primary-container);padding:8px 12px;font-size:13px;font-weight:600}.service-order-context{flex-basis:100%;display:flex;gap:8px;flex-wrap:wrap;font-size:13px}.service-order-context>span{padding:6px 10px;background:var(--md-surface-container-low);border:1px solid var(--md-outline-variant);border-radius:8px}.service-order-facets{display:flex;align-items:center;flex-wrap:wrap;gap:6px 18px;margin:8px 0 4px;padding:0;color:var(--md-on-surface)}.service-order-facets>div{display:flex;align-items:baseline;gap:5px;min-width:0}.service-order-facets dt{font-size:12px;color:var(--md-on-surface-variant);white-space:nowrap}.service-order-facets dd{margin:0;font-size:12px;font-weight:650;line-height:1.3;overflow-wrap:anywhere}.order-next-action{padding:16px;border:1px solid var(--md-outline-variant);border-radius:12px;background:var(--md-surface-container-low);margin:16px 0}.order-next-action h2{font-size:16px;margin:0 0 6px}.order-next-action p{font-size:13px;margin:0 0 12px;color:var(--md-on-surface-variant)}.order-action-buttons{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.order-action-buttons .button{min-height:48px;padding:10px 14px;font-size:13px}.order-more-actions{position:relative;margin-left:auto}.order-more-menu{position:absolute;right:0;top:100%;z-index:20;min-width:180px;padding:6px;border:1px solid var(--md-outline-variant);border-radius:10px;background:var(--md-surface-container-lowest);box-shadow:0 4px 16px #0002}.order-more-menu button{display:block;width:100%;text-align:left;min-height:48px;padding:10px;border:0;background:transparent;color:var(--md-primary);font:inherit;font-size:13px;border-radius:6px}.service-order-tabs{display:flex;overflow-x:auto;gap:4px;margin:8px 0 16px;border-bottom:1px solid 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